Privacy Policy

Last Updated and Effective Date: October 2026

Welcome to the official Privacy Policy of Stake.us. Sweepsteaks Limited, operating as Stake.us (collectively referred to as "we", "us", or "our"), places the highest priority on protecting the privacy, security, and confidentiality of our players. We understand that when you choose to play at a premier social sweepstakes platform, you entrust us with your personal data. This comprehensive Privacy Policy outlines precisely how we collect, utilize, process, protect, and share your personal information when you access our website, utilize our mobile web applications, or engage with any of our associated services (collectively, the "Services").

By registering an account, purchasing Gold Coins, participating in promotional sweepstakes using Stake Cash (Sweeps Coins), or otherwise interacting with the Services provided by Stake.us, you acknowledge that you have read, understood, and explicitly consent to the data practices described in this document. If you do not agree with any aspect of this Privacy Policy, you must immediately cease all use of our Services.

1. Information We Collect

To provide you with a seamless, secure, and legally compliant social gaming experience across the United States, Stake.us collects various categories of personal and non-personal information. The data we collect depends heavily on the context of your interactions with our platform.

1.1 Information You Provide Directly to Us

  • Account Registration Data: When you sign up for a Stake.us account, we collect your first and last name, email address, date of birth, telephone number, and physical residential address.
  • Identity Verification (KYC) Data: As a legally compliant sweepstakes operator adhering strictly to US Anti-Money Laundering (AML) standards, we must verify your identity before allowing the redemption of Stake Cash for real prizes. We collect government-issued identification documents (e.g., driver's license, passport, state ID), proof of address (e.g., recent utility bills, bank statements), and real-time facial biometric scans (selfies) to prevent fraud and strictly prohibit underage gaming.
  • Financial and Payment Information: If you choose to purchase Gold Coin packages, our authorized payment processors collect your payment details, including billing addresses and partial credit/debit card numbers or bank routing details. Note: Stake.us does not store your full credit card or banking details directly on our primary gaming servers. This is handled by our PCI-compliant payment gateways.
  • Customer Support Correspondence: When you contact our 24/7 customer support team via email, live chat, or social media, we collect the contents of your messages, attachments, and any other information you choose to disclose to help us resolve your inquiry.

1.2 Information We Collect Automatically

As you navigate through the Stake.us platform, we utilize automated tracking technologies to gather technical and usage data to ensure the platform operates optimally and securely.

  • Device Information: We collect hardware models, operating system versions, unique device identifiers (IMEI, MAC address), browser types, screen resolutions, and mobile network information.
  • Log Data and Usage Metrics: Our servers automatically record your IP address, access times, pages viewed, links clicked, games played, virtual currency transaction history (Gold Coins and Stake Cash), game outcomes, session durations, and the referring webpage.
  • Geolocation Data: Strict compliance with US state sweepstakes laws is mandatory. We use highly accurate geolocation software (including Wi-Fi triangulation, GPS, and IP address mapping) to verify your physical location at all times. You must not be located in a prohibited jurisdiction (such as Washington, Idaho, Nevada, Michigan, Kentucky, or New York) to access Stake Cash gameplay or redeem prizes.

2. How We Use Your Information

The primary reason we collect your data is to provide a world-class, uninterrupted social casino experience. We do not collect data arbitrarily. Every piece of information utilized by Stake.us serves a specific business, commercial, or legal purpose.

2.1 Service Delivery and Personalization

We use your account data to create, maintain, and securely authenticate your user profile. By analyzing your gameplay metrics and preferred slot or table game themes, we personalize your lobby layout, recommend new game releases that align with your tastes, and tailor specific promotional offers (such as targeted Gold Coin discounts, VIP tier upgrades, or free Stake Cash drops) to enhance your entertainment value.

2.2 Processing Transactions and Redemptions

Your financial and KYC data is utilized to process your Gold Coin purchases securely and efficiently. Furthermore, this data is absolutely critical when you submit a request to redeem your eligible Stake Cash for cryptocurrency transfers, bank transfers, or digital gift cards. We use this information to ensure the funds are routed to the verified, rightful owner of the account, preventing financial fraud.

2.3 Security, Anti-Fraud, and Legal Compliance

Protecting the integrity of the platform is non-negotiable. We use automated data analysis, device fingerprinting, and rigorous geolocation tracking to detect and prevent fraudulent activities, unauthorized account access, bonus abuse, money laundering, and the use of prohibited automated bots or VPNs. Furthermore, your data is used to ensure strict compliance with US state sweepstakes regulations, federal laws, and age verification mandates.

2.4 Marketing and Communications

With your explicit consent, we utilize your email address and phone number to send you marketing communications, newsletters, updates regarding the Stake.us platform, and notifications about special events and massive multiplier challenges. You retain the right to opt-out of these marketing communications at any time via the "unsubscribe" link in our emails or through your account dashboard settings.

3. How We Share Your Information

Trust is the foundation of Stake.us. We absolutely do not sell your personal information to third parties for their direct marketing purposes. We only share your data under strict, secure conditions necessary to operate our business and provide the Services.

  • Authorized Service Providers: We share data with highly vetted third-party vendors who perform vital services on our behalf. This includes payment processing gateways, identity verification agencies (for KYC compliance), cloud hosting providers (e.g., AWS), customer support software platforms, and data analytics firms. These providers are legally bound by strict data processing agreements and confidentiality clauses.
  • Corporate Affiliates: We may share your information within the Sweepsteaks Limited corporate family, including subsidiaries and joint ventures, to streamline operations, provide cross-platform customer support, and maintain holistic, global security protocols.
  • Legal and Regulatory Authorities: We will disclose your information if we believe, in good faith, that such disclosure is necessary to comply with a legal obligation, a valid subpoena, a court order, or a request from a state regulatory commission or law enforcement agency within the United States.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. You will be notified via email of any change in ownership or related data practices.

4. Cookies and Tracking Technologies

Stake.us employs cookies, web beacons, pixel tags, and similar tracking technologies to facilitate smooth navigation, remember your VIP preferences, and gather analytical data about platform usage.

Types of Cookies We Use:

  • Strictly Necessary Cookies: These are essential for the website to function properly, such as allowing you to securely log in, bypass captchas securely, and access your virtual wallets.
  • Performance and Analytics Cookies: We use third-party analytics tools to measure traffic sources, page load speeds, and user behavior across our Stake Originals and slot pages, allowing us to continuously optimize the platform's performance.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests across the internet and to measure the effectiveness of our marketing campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept strictly necessary cookies, you may not be able to log in, play games, or use essential features of the social casino.

5. Data Security Protocols

We employ enterprise-grade security measures to protect your personal data against accidental loss, unauthorized access, alteration, and disclosure. All data transmitted between your device and Stake.us servers is encrypted using 256-bit Secure Socket Layer (SSL) technology. Our internal servers are protected by robust firewalls, strict access controls, and intrusion detection systems.

While we implement these stringent protocols, it is important to acknowledge that no method of transmission over the internet or electronic storage is 100% secure. You are equally responsible for keeping your account credentials, especially your password and Two-Factor Authentication (2FA) codes, completely confidential. We strongly advise enabling 2FA on your Stake.us account immediately upon registration.

6. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes set out in this Privacy Policy. Once your account is permanently closed, we will securely delete or anonymize your data, unless we are legally required to retain it. For instance, anti-money laundering (AML) laws and financial regulations mandate that we maintain transaction histories and KYC verification records for a period of up to five (5) to seven (7) years, even after an account is deactivated.

7. Your State-Specific Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information under comprehensive state privacy laws, such as the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), and others.

  • Right to Know and Access: You have the right to request a comprehensive report detailing the specific pieces of personal information we have collected about you over the past 12 months, the sources of that data, and our business purposes for collecting it.
  • Right to Deletion: You may request the deletion of your personal information. Please note that fulfilling a deletion request will require the permanent closure of your Stake.us account and the forfeiture of any virtual currency balances (Gold Coins and Stake Cash). Certain legal exceptions (e.g., AML retention rules, fraud prevention) may prevent immediate deletion of all records.
  • Right to Correction: You have the right to request that we correct any inaccurate or outdated personal information we hold in our systems.
  • Right to Opt-Out of Targeted Advertising: You have the right to opt-out of the processing of your personal data for targeted advertising purposes.
  • Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights. You will not be denied access to games, penalized, or offered different quality services.

To exercise any of these rights, please submit a formal request via email to our Data Protection Officer at [email protected]. For your protection, we will verify your identity before processing any data requests.

8. Children's Privacy

Stake.us is strictly intended for an adult audience. You must be at least 21 years of age to register an account, purchase Gold Coins, or participate in sweepstakes on this platform. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to permanently delete that information, close the account, and ban the associated IP address and identity from our servers.

9. International Data Transfers

While our services are exclusively targeted at users within the United States, Sweepsteaks Limited is an international entity. Therefore, your personal information may be transferred to, and processed in, countries outside of the United States, including Europe and Cyprus. By using our Services, you explicitly consent to the transfer of your data to these international facilities, provided they maintain data protection standards equivalent to those described in this Privacy Policy and comply with standard contractual clauses for data transfer.

10. Third-Party Links and Integrations

The Stake.us platform may contain links to third-party websites, plugins, or applications (for example, links to responsible gaming resources like the NCPG, or payment gateways). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.

11. Changes to This Privacy Policy

The digital landscape and regulatory environments are constantly evolving. As such, we may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the document. In cases of significant modifications affecting your rights, we will provide a more prominent notice, such as an email notification or a mandatory pop-up alert upon logging into the platform.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise your data rights, our dedicated support team and Data Protection Officer are available to assist you. Please contact us via:

  • Email (Privacy Specific): [email protected]
  • Email (General Support): [email protected]
  • Mailing Address: Sweepsteaks Limited, 7 Patrikiou Loumoumba, Block A, Office A13, 7560 Perivolia, Larnaka, Cyprus.